When’s the last time an IT company introduced themselves by asking what you want? Sure, we have a lot of possible services and solutions that we can apply to your business – that’s what we do. But at GenX, we don’t just come in and start trying to change things up. Before all else, we ask you this question: What Do You Need? It’s the core of our business philosophy, and it’s our approach to providing fully managed IT services. We listen first, find out who you are and what your goals are, and then work with you to design an IT package that fits your needs. We don’t just try to shove the shiniest new toys on the market down your throat. Anyone can do that, and that’s not what we’re about.
It’s not enough to simply get shiny new toys when it comes to information technology. Some IT companies love to push the newest models and designs at their clients, without ever thinking of whether or not they make any sense for their clients’ businesses. Do you actually need those products, or will they just be a waste of your time and money? Instead, ask yourself: Do you have a plan for the future of your IT? Are you making the right investments now so you’ll get a good return down the road? Have you made the right purchases that actually meet your needs and keep your employees productive?
You’ve already spent a lot of money on your information technology, and you’re going to spend more in the future. Oh sure, you’re going to come across lots of IT companies clamouring about how they’ll save you money (we do our best when it comes to that, ourselves!), but the simple truth is that there are no magic IT solutions that don’t require some kind of investment. With that in mind, you’ve got to do whatever it takes to protect that investment. Your information technology needs to be maintained and monitored to ensure that it will keep giving you a good return on the money you put into it. But IT security is about more than just installing an anti-virus program and a firewall and calling it a day. It’s about thinking ahead. It’s about knowing how criminals think so you can keep up with them and outsmart them. It’s about making a plan.
Our team of New York City IT Experts takes pride in helping businesses in Manhattan, Brooklyn, Queens, The Bronx, Staten Island and surrounding areas. Our clients tell our story the best.