What does Managed Services really mean?

On paper, Managed Services are a set of best practices, processes and tools that, when combined with technical knowledge and proper facilitation, delivers an ideal result for businesses.


eyond the dictionary, however, Managed Services are your way to outsource your entire IT department for greater efficiency, a better end-user experience and lower costs. With the right Managed Services provider, you can enjoy many benefits, including:

  • Peace of Mind: Can you imagine how much less stressful your daily work life would be if you knew that all your business technology worked the way you need it to? In a nutshell, that’s what managed services should do for your business.
  • Maximum Uptime: The bottom line of IT support is how often and for how long your system is down due to issues, updates, repair, etc. With the right partner on your side, you can enjoy minimal downtime, which keeps your employees productive and on schedule.
  • Strategic Planning: Effective IT support not only helps you on a day-to-day basis but in the future as well. Your chosen Managed Services Provider should offer expert consultation on every business decision for ideal technology alignment.

We want to be your trusted partner in Managed Services. GenX Tech Solutions, Inc. is proud to offer a managed service solution to see to each and every need your business may have including:

  • Preventative maintenance of computers and servers
  • Experienced senior technician Help Desk support that’s one call/click away or onsite as needed
  • 24/7 automated monitoring of your I.T. infrastructure to identify critical issues before they bite
  • Strategic thought leadership to help you plan and budget for technology with your own Virtual CIO (VCIO)
  • Integrated security solutions to ensure best-in-class backup, firewall, web filtering and antivirus needs
  • Monthly health metric reporting to give provide valuable insight, and advanced reporting to aid in regulatory compliance
  • Project services to support your growth and investment in systems
  • One stop shopping for all your hardware, software and workstation builds so you never need to stress again about finding the right hardware for your needs

For more information about our managed services offering and what it can do for your company, contact GenX Tech Solutions, Inc. right away at (844) 436-9832 or [email protected].