The pace of technology advancements makes it tough for savvy business owners to remain abreast of all the shifts and changes within the industry. Even with an internal IT team, it’s likely that you and your team find it challenging to keep your systems updated, mitigate threats, and continuously monitor your system.
Like you, many businesses find that having constrained resources is one of the many obstacles within their IT departments. Without a diverse, dynamic, IT team, many small and mid-sized businesses find it hard to leverage their IT systems to gain a competitive advantage. Beyond human capital, internal IT departments don’t have the resources, including the budget or the hardware that will enable IT teams to thwart sophisticated cyber attacks.
Fortunately, partnering with a managed service provider (MSP) enhances your IT department by improving your overall efficiency and effectiveness.
Managed Service Providers Offer Skilled Resources
CompTIA’s Fourth Annual Trends in Managed Services Study highlighted the fact that over two-thirds of the companies they surveyed used MSPs within the 12 months prior to the survey. These companies delegated ongoing tasks, like email hosting and customer relationship management (CRM), and strategic tasks, like business intelligence and data analytics, to MSPs.
From basic IT functions to sophisticated IT projects, business owners find the skill sets offered by MSPs to be unparalleled. In fact, by partnering with MSPs, many business owners realize they can improve their IT operations while simultaneously realigning the scope of the work IT staff members conduct.
Save Money by Outsourcing to an MSP
Although MSPs enhance your IT operations, you don’t have to worry about paying a hefty price tag for the services. By leveraging technologies, many MSPs are able to offer their clients premier IT services at a deeply discounted rate. Their use of the latest technologies and industry standards trim their operational costs, and those savings are transferred to you.
Furthermore, partnering with an MSP prevents your organization from investing in the latest systems. Whether you own a small business or not, everyone can appreciate the ability to save money.
MSPs Allow Businesses to Remain Compliant with Ease
As a business owner, you know that keeping up with governmental regulations can be taxing. From establishing and implementing controls to remediating vulnerabilities to reporting, regulatory compliance can require a significant time investment from your IT team, which takes their attention away from the litany of day-to-day IT tasks they need to get done.
As skilled professionals, MSPs have streamlined the process of remaining compliant. No longer will you have to worry about your staff overlooking compliance issues. Every aspect of regulatory compliance is easily outsourced to your MSP.
Scale Easier Using an MSP
You are in business to win within your industry. Even if you had to start small, incremental growth helps you rise to the top. As you grow, you need an information system that can grow with you—one that will continue to meet your needs once you’ve realized your stretch goals for your business. MSPs offer scalable IT solutions for your business. As you grow, so will your system’s capacity. Backed by the full power of a dedicated MSP, you can take your business to new heights without breaking the budget.
Improve Service Levels by Outsourcing to an MSP
With growth comes more responsibility, but you don’t have to handle it alone as you’ve been doing. MSPs can help you meet the demand of an increasing customer base using CRM. From answering customer inquiries to troubleshooting glitches, MSPs offer a suite of services that arm you with the ability to excel at customer service, no matter how much your business grows. Alone, you would be responsible for hiring more IT team members, which could be cost-prohibitive. IT expansions aren’t cheap, and projects like these can take months. Instead of relying on your IT department, you can seamlessly adapt to increased demand by partnering with us, your local, certified MSP.
GenX Tech Solutions, Inc. is the trusted choice when it comes to staying ahead of the latest information technology tips, tricks, and news. Contact us at (844) 436-9832 or send us an email at [email protected] for more information. We are happy to discuss a strategic partnership that’s dedicated to improving your efficiency and reliability.